# Miso Travel concierge combining AI and travel support for planning and bookings. Canonical profile: https://ki-agentenkompass.de/en/agents/miso/ Editor: [Michael Meierhoff](https://ki-agentenkompass.de/en/about/) Sources reviewed: 2026-10-16 Basis: provider documentation. Examples are editorial suggestions, not hands-on product tests. ## Overview Miso: separate product profile from the personal-agent research. - Provider: Miso Intelligence - Product family: Miso - Profile type: Personal agent - Environment: App and connected services - Connections: Connections listed under features - Setup: iMessage and iPhone app; app access for Miso customers. - Pricing model: Concierge terms unconfirmed; no app download purchase price. Travel costs separate. ## Key features ### Plan trips Find suitable flights conversationally. Source: https://miso.com/ ### Book flights Handle booking requests through the concierge. Source: https://miso.com/ ### Use preferences Include seating preferences and loyalty programs. Source: https://miso.com/ ### Handle changes Handle changes and cancellations through support. Source: https://miso.com/ ### Maintain a travel profile Manage travel details and companions in a profile. Source: https://apps.apple.com/us/app/miso-intelligence/id6746768309 ## Example workflows ### Editorial starter task - Your input: Compare two flights including baggage, change conditions and total price before booking. - Possible result: A reviewable draft with open questions and the inputs used. - What to check: Compare the result with the inputs; approve external actions only after personal review. ### Example: Book flights - Your input: A bounded task for “Book flights” with approved sample data. - Possible result: Handle booking requests through the concierge. - What to check: Compare the result with the inputs; approve external actions only after personal review. ## Requirements and limits ### Access Requirement: iMessage and iPhone app; app access for Miso customers. Source: https://miso.com/ ### Specific boundary Limitation: A free app download does not establish a free concierge. Automation and human support are combined. Source: https://miso.com/ ### German and reliability Not yet confirmed: German interaction and success rates have not been tested hands-on here. Source: https://miso.com/ ## A good fit if … - you want to book flights and hotels over iMessage and have Miso apply loyalty status and points - you use an iPhone with iOS 18 or later and are or want to become a Miso customer - you want 24/7 support for changes and cancellations and the option to request a human specialist ## Less suitable if … - you expect a German interface; the US App Store listing names English only - you do not want to grant a standing authority for actions without individual approval or maintain travel parameters - you need access without being a customer; the app listing says it is only for Miso customers Editorial assessment based on provider documentation. Not a product test. ## Usable AI models Models not stated The legal texts only mention third-party AI models; the list of service providers is available on request. The pages checked do not say which models are behind it. - Model families named: None named - Model choice: Not stated - Your own API key: Not stated - Router or custom endpoint: Not stated - Local models: Not stated Not publicly established · Sources accessed on: 2026-11-05 - [Miso](https://miso.com/) - [Miso: Privacy Policy](https://miso.com/privacy-policy) - [Miso: Terms](https://miso.com/terms-and-conditions) ## Europe & regional availability Original sources reviewed; specific country availability remains unresolved. Reviewed scope: Product access, channels and regional evidence Reviewed on: 2026-10-19 ### Europe: specific availability unconfirmed Availability still unclear The US App Store listing describes a travel assistant for Miso customers. The German store retrieval yielded no usable content; European customer access and booking scope remain unresolved. Region covered: Germany, EU/EEA, United Kingdom and Switzerland Documented reason: The reviewed sources identify no regulatory reason for a regional restriction. Official source: https://miso.com/ Official source: https://apps.apple.com/us/app/miso-intelligence/id6746768309 ## Accounts & permissions Based on provider documentation. Permissions depend on the account, integration and organization policies. Review the permissions actually requested before use. Configuration covered: Miso customer account with a traveller profile, used through iMessage and the iPhone app Sources reviewed: 2026-11-05 ### Account used Documented: According to the terms, Miso is your agent with a limited, standing authority for travel purposes. The traveller profile can hold document details such as passport number, Known Traveler Number and loyalty numbers; payment details are stored tokenised and encrypted. You can connect email, calendar and loyalty accounts and disconnect them at any time. Evidence: https://miso.com/terms-and-conditions Evidence: https://miso.com/privacy-policy ### Admin approval Open in reviewed sources: The reviewed pages describe personal customer accounts and do not mention approval or restriction by organisation administrators. You can set travel parameters yourself, such as maximum amounts per booking or period and actions that need your approval. Evidence: https://miso.com/terms-and-conditions ### Data access & team sharing Documented: Miso processes the traveller profile, conversation content and data from connected email, calendar and loyalty accounts. Airlines and hotels receive what is needed for booking and service; conversation content goes to external AI providers together with the profile and trip details needed for the request, but not card details. You may arrange travel for others if you are authorised to act for them. Evidence: https://miso.com/privacy-policy Evidence: https://miso.com/terms-and-conditions ## Prices and included usage Pricing checked: 2026-10-16 Concierge terms unconfirmed; no app download purchase price. Travel costs separate. Pricing reflects reviewed sources; confirm unlisted amounts and access with the provider. Pricing details: https://miso.com/ ## Operation & oversight Based on public provider documentation. Assessments are editorial inferences from the stated properties. Actual time requirements and reliability have not been measured. Deployment covered: Hosted concierge service with AI and human travel specialists Sources reviewed: 2026-11-05 ### Files and working state Documented: The traveller profile stays stored: account and profile for the life of the account plus 30 days, passport and Known Traveler numbers until removed or the life of the account plus 30 days, conversation content for 24 months, booking records for 7 years. The notice gives no retention period for data from connected accounts. Evidence: https://miso.com/privacy-policy ### Sign-ins Open in reviewed sources: The pages give no validity period for sign-ins or connected accounts. You can disconnect connected accounts and revoke or narrow the authority at any time. Evidence: https://miso.com/terms-and-conditions ### Starting further runs Documented with conditions: The authority is standing and applies even when you are not actively in a conversation; Miso acts within your travel parameters. The homepage mentions price tracking and 24/7 support for changes and cancellations. It describes no specific schedules. Evidence: https://miso.com/terms-and-conditions Evidence: https://miso.com/ ### Human intervention Documented with conditions: Miso acts within your travel parameters without seeking approval for each individual action. Through the parameters you decide which actions need your approval; outside them Miso asks first. Miso does not answer health representations for you but contacts the traveller. You can ask for a human specialist at any time. The text does not state the default parameters. Evidence: https://miso.com/terms-and-conditions ### Detecting errors Documented: Miso notifies you when a reservation is made, changed or cancelled on your behalf. The terms concede that automated systems can make errors and ask you to contact Miso promptly about problems. Evidence: https://miso.com/terms-and-conditions ### Resuming after failures Documented with conditions: Changes and cancellations follow the provider's fare rules and any Miso fees; Miso helps where the provider allows. Revoking the authority leaves existing reservations unaffected. Evidence: https://miso.com/terms-and-conditions ### Editorial assessment Miso may act within your travel parameters without approval for each action, so setting parameters and approval-required actions before the first booking is worthwhile. You can ask for a human specialist at any time. ## Memory and conversation continuity Scope: Miso travel concierge on iMessage Sources accessed: 2026-11-04 Persistent travel profile with companions and loyalty programs. ### Storage and scope Partly documented: A universal traveler profile stores companions, payment information, loyalty accounts and other travel details. Backend remains unspecified. - [Miso](https://miso.com/) ### Selection and timing Partly documented: The profile is considered for bookings. Automatic preference learning and its triggers are not publicly explained. - [Miso](https://miso.com/) ### Inspect, edit and delete Not publicly established: The product page describes saved profiles but no complete steps for inspection, editing and individual deletion. - [Miso](https://miso.com/) ### Agent and channel boundaries Partly documented: The profile belongs to the traveler and may include travel companions. Sharing boundaries between customers are not explained. - [Miso](https://miso.com/) ### Retrieval Partly documented: Saved programs, status and preferences are applied to travel. Search over learned conversation memories is not established. - [Miso](https://miso.com/) ### Session reset and compaction Partly documented: The traveler profile is intended for repeated bookings. Behavior during chat reset or context compaction is not described. - [Miso](https://miso.com/) ## Context A free app download does not establish a free concierge. Automation and human support are combined. Provider sources reviewed; the following examples are editorial suggestions, not hands-on tests. ## Open points Europe, availability still unclear: - Europe: specific availability unconfirmed Requirements and limits, not yet confirmed: - German and reliability ## Sources - https://miso.com/ - https://apps.apple.com/us/app/miso-intelligence/id6746768309 ## Provider Provider of Miso; identity and features documented through linked sources. - Operator: Miso Intelligence - Organization: Provider - Website: https://miso.com/ - Reviewed: 2026-10-16 - Provider source: https://miso.com/ - Provider source: https://apps.apple.com/us/app/miso-intelligence/id6746768309 [Sources and method](https://ki-agentenkompass.de/en/sources/)