HEAD-TO-HEAD

Copilot Studio vs. Agentforce

See what each agent is suited for and jump to the details that matter for your task.

What matters for your task

Example task Automate

Copilot Studio
A good fit if your organisation already uses Microsoft environments and Power Platform connectors
Agentforce
A good fit if you already use Salesforce and want agents built on CRM data, flows or Apex

Starting tasks Compare whether you start each run yourself or can use schedules and events.
Ongoing oversight Check who reviews the workflow and steps in when errors occur.
Pricing model Compare what each plan includes and which charges depend on usage.

Agent and workflow builder

Create custom agents for organizational tasks and connected business processes.

Tool category: Agent builders
Environment: Microsoft platform
Selbstbetrieb: Not marked
Entry plan on pricing page: Microsoft 365 Copilot: USD 30/user/month; paid yearly
Europe: With requirements
Sources reviewed: 9 October 2026

Enterprise agent platform

Configure agents and actions on the Salesforce platform for business processes.

RequirementChoose the execution environmentThe standard runtime and GitHub Copilot runtime offer different capabilities. The selected environment determines the available scope.
RequirementRequirement for event triggersEvent Triggers require generative orchestration and a configured connector connection.
LimitationManaged data policiesAvailable Event Triggers depend on the organization's data policies administered in Power Automate.

RequirementSupported Salesforce editionsThe new Agentforce Builder is documented for Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions.
RequirementAdd-ons vary by agent typeAdditional licenses vary by agent type; the specific entitlement must be checked in the Salesforce organization.
RequirementSalesforce organization and accessData, actions, and channels depend on configured Salesforce connections and the organization's permissions.

Based on dated provider sources, not hands-on product tests. Prices and availability may change; each profile states its review date.