What it does
8 features
Botpress · Platform for conversational agents
Product and access
Botpress is a cloud service with open-source developer tools. The MIT-licensed repository contains integrations, CLI, SDK and examples, not the platform itself. Multi-step agent work is done by the Autonomous Node and ADK workflows; the default pattern remains dialogue with end customers.
Core features
8 features from provider sources · checked on 5 November 2026. Availability and limits are directly below.
Autonomous Node
In the node a model decides what to say and which tools to use, instead of working through cards in order. It runs until an exit condition or once without replying.
Source 5Multi-step tool calls
According to the page the LLMz framework turns instructions into TypeScript code, so several tools are chained in one run.
Source 6ADK for TypeScript
Conversations, workflows, tools, actions and triggers are written in code. Botpress handles hosting and channels.
Source 7Background workflows
According to the docs, ADK workflows are long-running background processes across several steps. The model can start them as a tool.
Source 8Schedule trigger
The Fixed Schedule card triggers part of a workflow at set times or via a cron expression.
Source 9
Show all 8 features
Usable AI models
Open choice
Normally you choose from fixed lists per provider integration or let Botpress decide; usage is billed through your AI spend. You connect your own model through the SDK, which is only available on Enterprise plans. The page does not say whether OpenAI-compatible or local endpoints work with it.
Model families named
- OpenAI (GPT)
- Anthropic (Claude)
- Google (Gemini)
- xAI (Grok)
- Mistral
- Z.ai (GLM)
- Other models can be connected freely
- Model choice
- Automatic or your choice
- Your own API key
- Yes
- Router or custom endpoint
- Not stated
- Local models
- Not stated
- Depends on
- Plan
The rating covers the generally available main access. Partly documented · Sources accessed on
Botpress: Use your own LLM · Botpress ADK: Configuration · Botpress: Changelog · Botpress Hub: LLM integrations · Botpress: OpenAI integration
Does it fit my task?
2 practical tasks · 6 requirements and limits
A good fit if …
- you want to automate support or customer conversations with tool access
- you want to choose between visual Studio and the TypeScript ADK
- a cloud service with free entry and fixed price tiers is enough for you
Less suitable if …
- you have to run the platform yourself, because that is discontinued for new users
- your agents should mainly work in the background without dialogue
- you want public evidence of EU data location or customer SSO before talking to the provider
Editorial assessment based on provider documentation. Not a product test.
Practical tasks
Editorial examples based on documented features. No product tests performed.
Support with lookups
- Your input
- A customer question in webchat and tools for customer account and order.
- Possible result
- The agent calls the tools in sequence and replies with the status; if needed it hands over to a person.
- What to check
- Check iterations and tool calls in the emulator and keep variable access tight.
Recurring reminder
- Your input
- A Fixed Schedule card with a cron expression and a workflow with a table query.
- Possible result
- The workflow runs at the set time and sends the due reminder.
- What to check
- Check the preview of the next run and provide a message in the Error workflow.
Have a support agent look up the customer account and order status and hand over to a person in the helpdesk when needed.
Your possible prompt
Handle this customer request using the approved knowledge sources. Prepare a sourced response and hand unclear cases to the service team. Check permissions before taking actions in customer systems.
Adjust the task, data and permissions.
Requirements and limits
Limitation
No new self-operation
According to the docs Botpress v12 and all other self-operated versions are discontinued and can no longer be bought, downloaded or newly deployed. Existing v12 customers remain supported.
Source 11Limitation
Billing by conversation
New workspaces pay per conversation, meaning any exchange with at least two end-user messages. The post does not separately address pure background work.
Source 12Limitation
Nodes see variables only after approval
Autonomous Nodes have no variable access by default. You grant read and write per variable.
Source 5Limitation
Limited state
State size is limited to 128 KB. According to the docs too much state can slow responses and cause errors.
Source 13Not yet confirmed
EU data location
The Trust Center asks about the US, EU and Canada but showed no answer.
Source 4Not yet confirmed
Approval before tool calls
The tools page describes no approval of individual calls. ADK hooks can validate and change inputs.
Source 8
Can I use it?
With requirements
Europe & regional availability
Privacy statement, Trust Center, pricing and Enterprise pages were reviewed. The Trust Center answers on data location showed no text; reports are access-restricted.
Reviewed scope: Hosted platform of a US provider on AWS
Reviewed on:
Availability still unclear
Data location
According to the statement, conversation data is on servers in the US or at a location the customer determines. AWS hosts customer data. The pricing page names custom residency policies but does not assign them to a plan.
Region, reason and source
Region covered: EU/EEA, United Kingdom and Switzerland
Documented reason: The reviewed pages name no publicly verifiable EU region; the Trust Center asks the question without a readable answer.
Official source · botpress.com · Official source · botpress.com · Official source · trust.botpress.com
With requirements
Transfers
Botpress names a certification under the EU-US Data Privacy Framework including the UK extension and the Swiss framework. Its EU representative is VeraSafe Netherlands BV. For end-customer data, Botpress acts as a processor.
Region, reason and source
Region covered: EU/EEA, United Kingdom and Switzerland
Documented reason: Concerns data transfer, not availability. According to the statement, customers should sign a data processing agreement.
Availability still unclear
Availability and Trust Center entries
The Trust Center lists GDPR, DORA and SOC 2 Type 2 as entries; the Enterprise page speaks of EU data protection compliance. The reviewed pages name no regional restrictions of the service.
Region, reason and source
Region covered: EU/EEA
Documented reason: The entries do not show a commitment on feature scope or data residency in Europe.
Official source · trust.botpress.com · Official source · botpress.com
Accounts & permissions
Based on provider documentation. Permissions depend on the account, integration and organization policies. Review the permissions actually requested before use.
Configuration covered: Provider-hosted platform
Sources reviewed:
Show all 3 points
Documented with conditions
Data access & team sharing
An agent uses the tools, knowledge bases and variables you give it. Variables are blocked by default. According to the Enterprise page, personal data is removed before reaching the model provider. Rights in target systems depend on the integration, whose details were not reviewed here.
Evidence · Evidence
Memory and conversation continuity
2 of 6 criteria documented
The reviewed pages describe no dedicated memory feature. An agent retains things through variables, bot and user state and knowledge bases; on session expiry, the ADK resets user state.
Variables and state rather than a dedicated memory feature
Sources accessed:
Documentation by criterion
StoragePartly documented
Storage and scope
In the ADK you define schemas for bot and user state, and Studio has variable scopes. State is limited to 128 KB. The configuration page does not say where it is physically stored.
SelectionPartly documented
Selection and timing
Developers decide what is stored: schema in the ADK, granted variables in the Autonomous Node. The reviewed pages describe no automatic remembering.
Edit & deletePartly documented
Inspect, edit and delete
Variables can be cleared by setting them to null or reusing them. According to the page Enterprise customers control retention periods for messages and media and can fulfil data subject requests themselves. The pages name no interface just for memories.
Access boundariesDocumented
Agent and channel boundaries
Bot state applies to all conversations and users, user state across all conversations of a user. Autonomous Nodes see variables only after a grant per variable.
RetrievalPartly documented
Retrieval
A node reads granted variables and searches selected knowledge bases with global.search. The page describes no selection or weighting of memories.
New conversationsDocumented
Session reset and compaction
When an ADK session expires, the framework cancels active workflows, resets user state and clears the LLM transcript. The session number remains. The page names no compaction.
Cost and effort
5 plans · Prices as of 5 November 2026
Prices and included usage
Pricing checked
Free entry, Plus and Team with a fixed monthly price and conversation quota, Enterprise custom. The pricing page shows Plus and Team as billed annually.
| Plan | Price | Included |
|---|---|---|
| Free | $0 | 100 conversations per month without top-ups, 3 seats, 3 AI agents. Price source |
| Plus | $150 per month, billed annually | 250 conversations, $25 AI usage, 3 seats, unlimited agents. 100 more conversations for $65. Price source |
| Team | $750 per month, billed annually | 1,500 conversations, $150 AI usage, unlimited seats and agents, role rights and routing. 100 more conversations for $50. Price source |
| Built For You | $1,650 per month according to the blog; the pricing page refers to sales | Botpress builds and runs the agents for you. Price source |
| Enterprise | Custom | Additionally dedicated support, uptime SLA, security review, custom storage and a voice channel. Price source |
- The prices apply to new workspaces since 14 May 2026; older ones keep their prices for now.
- The pricing blog describes AI usage as bundled in the quota; the pricing page shows $0.10 AI usage per conversation and top-ups of AI credit.
- Third-party pricing was not used as evidence.
Setup
Sign up for free and build in Studio, or start in code with "adk init". For use you connect channels, integrations and knowledge sources.
Operation & oversight
Based on public provider documentation. Assessments are editorial inferences from the stated properties. Actual time requirements and reliability have not been measured.
Deployment covered: Hosted operation by the provider
Sources reviewed:
Editorial assessment
Botpress provides agent loops, schedules and insight into steps for dialogue with end customers. Self-operation is not an option, and on resumption, customer SSO and EU data location you need to ask the provider.
Show all 6 points
Documented with conditions
Files and working state
Tables, vector and file storage have fixed limits per plan, for example 100,000 table rows on Plus. Run state is limited to 128 KB. According to the Enterprise page, customers set retention periods; the reviewed pages name no default periods.
Evidence · Evidence · EvidenceDocumented with conditions
Sign-ins
In the ADK you work against your dev bot and deploy to your production bot. The reviewed pages do not describe how integrations hold credentials.
Evidence
Evidence and open questions
19 sources · 4 open points
Open points
The reviewed sources contain no reliable information on these points. A gap says nothing about the product.
Europe: Availability still unclear
Requirements and limits: not yet confirmed
Sources and evidence
Pricing page, pricing blog, documentation, Enterprise page, Trust Center, privacy statement and repository were reviewed. In the Trust Center, answers on data location and deletion showed no text, and reports are behind an access request. Dedicated docs pages on human-in-the-loop and ADK workflows were not found. Example tasks are editorial. Own practical tests are pending.
Editorial team: Michael Meierhoff · sources reviewed on . Provider information is not independent evidence of performance.
Provider
Botpress Inc. is a US company and describes itself as a platform for building, deploying and managing AI agents.
- Operator
- Botpress
- Organization
- Provider
- Website
- botpress.com
Changes to this profile 1
Cloud platform for AI agents in customer conversations: in Studio or with the TypeScript ADK you build agents that call tools across several steps and can hand over to people.
These notes describe editorial changes. Source and pricing review dates appear in their respective sections.