Zapier · Agent platform
Product and access
Zapier Agents is a Zapier product for creating personal agents with triggers, actions, and knowledge sources; Zapier Copilot helps with configuration.
Provider
Zapier operates a cloud platform for app automation and AI tools. Current Agents documentation describes the transition to AI by Zapier; existing Agents plans remain publicly listed.
- Operator
- Zapier, Inc.
- Organization
- Company
- Website
- zapier.com
Core features
7 features from provider sources · checked on 9 October 2026. Availability and limits are listed below.
Requirements and limits
Requirement
Account and app connections
Agents are created in the Zapier account; detected apps require a new or existing connection.
Source 2Requirement
Publish to activate
After configuration and testing, the agent must be published to become active.
Source 2Limitation
Personal automations
An agent is tied to an account; according to Zapier, live agents cannot be embedded or shared as a customer-facing website experience.
Source 2Requirement
Enterprise activation
In Enterprise accounts, an administrator or account owner must enable Agents across the account.
Source 2Limitation
Migration to AI by Zapier
Zapier documents the transition from Agents to AI by Zapier. Existing agents require the documented migration path.
Source 5Limitation
Activities per run
Free allows ten activities per run, Pro and Enterprise 40; beyond that, the agent asks for input to continue.
Source 5
Operation & oversight
Operational details for this profile have not yet been researched.
Practical tasks
Editorial examples based on documented features. No product tests performed.
Pre-sort requests
- Your input
- New request, categories, and connected task app
- Possible result
- The agent classifies the request and creates an appropriate case.
- What to check
- Test classification and write action with example requests.
Research from approved notes
- Your input
- Knowledge source, question, and connected document app
- Possible result
- The agent summarizes relevant material and saves a draft.
- What to check
- Review evidence in the source document; approve sending separately.
Categorize new requests and save a suggested next step in the connected tool.
Your possible prompt
Design a process for new requests: capture information, sort it by topic, and create a proposed response. Plan an approval step before external actions.
Getting-started idea based on documented capabilities. Not an executed product test. Adapt the task, data, and permissions.
Setup and pricing
Setup
Describe the agent, connect apps and test
Prices and included usage
Pricing checked
Agents plans bill activities. Current help also describes migration to AI by Zapier.
- Agents Free
- USD 0
400 activities/month; tests count toward the allowance.
Price source - Agents Pro
- USD 33.33/month; USD 400 billed annually
1,500 activities/month; tests do not use the activity allowance.
Price source - Agents Enterprise
- Custom pricing
Custom activity allowance; agent sharing within the organization.
Price source
- These prices belong to Agents. The successor AI by Zapier requires a separate review of its usage rules.
Sources and evidence
Official build, usage and pricing documentation checked on 9 October 2026. Help updated on 1 October describes migration to AI by Zapier. Prices refer to Agents; no hands-on product runs were performed here.
Editorial team: Michael Meierhoff · sources reviewed on . Provider information is not independent evidence of performance.
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zapier.com /agents
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help.zapier.com /hc/en-us/articles/24393442652557-Build-an-agent-in-Zapier-Agents
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help.zapier.com /hc/en-us/sections/33250012887693-Create-agents
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zapier.com /pricing
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help.zapier.com /hc/en-us/articles/26559132765325-How-is-Zapier-Agents-usage-measured
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help.zapier.com /hc/en-us/articles/47402591569805-Migrating-from-Agents-to-AI-by-Zapier
